Western Aircraft Appoints Chris Chavez as New Avionics Sales Manager

Western Aircraft announced that Chris Chavez has accepted the role of avionics sales manager.

Chavez joined Western nearly three years ago as an avionics technician and most recently worked as an avionics tech 3. Prior to joining Western, he served in the United States Marine Corps for five years as both an avionics technician and a quality assurance representative

In his new role, Chavez will be for developing and closing opportunities for avionics upgrades and installations for Western Aircraft’s thriving avionics business.

Boom Supersonic Accelerates Overture Aircraft and Engine Development

Boom Supersonic announced milestones across its Overture airliner and Symphony engine programs in July. Boom is reinventing the cockpit with an all-new flight deck, designed around pilots with safety at the forefront. Boom is making rapid progress on its Symphony engine, with hardware testing underway and the first full-scale engine core to be operational in just 18 months. Additionally, Boom announced that Symphony will be assembled in San Antonio, Texas through an expanded agreement with StandardAero.

Today’s announcements come on the heels of accelerating momentum for Boom. In March, the company conducted the historic first flight of its XB-1 supersonic demonstrator and in June completed construction on the Overture Superfactory in Greensboro, North Carolina.

“Passengers and airlines are hungry for supersonic flight,” said Blake Scholl, founder and CEO of Boom Supersonic. “Following XB-1’s successful test flight, we’re accelerating. Overture features an all-new flight deck, incorporating extensive pilot feedback, resulting in a flying experience that is both innovative and instantly familiar. Our Symphony engine has quickly progressed through design into hardware rig testing, and with a fully operational engine core on track for next year, our rapid development approach is pacing ahead of schedule.”

Boom continues to partner with airlines and best-in-class industry suppliers. Overture’s flight deck builds on the next-generation Honeywell Anthem avionics suite. An advanced head-worn vision system from Universal Avionics, who joins the Overture program today, is integrated into the flight deck. Boom worked with BAE Systems to integrate Active Control Sidesticks into the Overture flight deck simulator displayed at the Farnborough International Airshow.

Overture’s flight deck builds upon years of learning in aviation safety and is the result of extensive feedback from airline, business, and military pilots. Incorporating the Honeywell Anthem avionics suite, Overture offers pilots unprecedented situational awareness and ease of control, providing passengers with the safest possible flight experience.

Boom’s flight deck offers pilots the benefits of advanced automation and envelope protection, together with a force-feedback system that allows pilots to feel how the airplane is flying. With key airplane features accessible through high-definition touch screens, Overture can benefit from ongoing over-the-air software upgrades. Overture flight deck capabilities include:

  • Force-feedback sidesticks. For the first time on an airliner, force-feedback sidesticks allow pilots to control the plane while physically feeling both aircraft response and inputs made by the co-pilot or autopilot. 
  • Autoland and augmented reality. Building on the system flown on XB-1, Overture has an advanced augmented reality vision system for takeoff and landing, eliminating the need for the droop nose used on Concorde. Pilots can safely land using autoland or augmented reality views provided on a head-worn device and on the pilot’s primary flight display.
  • Large 17-inch touchscreens. High-definition touchscreens eliminate the hundreds of breakers and buttons found in legacy cockpits. Every airplane function is accessible through software while physical controls—such as stick, throttle, and landing gear—are offered for safety-critical functions.
  • Over-the-air upgrades. Overture will receive over-the-air software upgrades, meaning new features and improvements will arrive regularly. Airlines can control how upgrades are rolled out across fleets.

Boom recently completed a series of flight deck tests with commercial pilots from leading airlines, including Mike Bannister, former Chief Concorde Pilot for British Airways. 

“I’ve long believed that Overture is the rightful successor to Concorde,” said Mike Bannister, former Chief Concorde Pilot for British Airways. “After experiencing Overture’s flight deck, which is incredibly well designed and delightful to fly, my excitement and enthusiasm for this aircraft has only intensified.” 

Symphony engine advances to hardware testing; engine core to be operational in 18 months

Boom revealed in June that it is already building and rig-testing Symphony hardware, starting with a full-scale test of combustor aerodynamics. The first 3D-printed parts have been produced for Symphony, including fuel nozzles and turbine center frames. 

These hardware tests began just 18 months after the initial announcement of Symphony, demonstrating Boom’s rapid development approach. As part of this strategy, the company will conduct more than 30 engine hardware rig tests, allowing for validation and optimization of all key engine components, ranging from fan and nozzle acoustics to combustor fuel efficiency.

Boom also announced that it has accelerated development of a full-scale engine core, which will be operational in late 2025. Engine core testing will analyze performance of the compressor, combustor, and turbine section. Data gathered will further refine engineering and expedite production of a fully certified engine. Following this rapid development approach, Boom expects to build and test multiple iterations before certifying the final refined engine.

Boom also expanded its existing MRO partnership with StandardAero to include the production of Symphony. StandardAero will assemble and test Symphony engines at its facility in San Antonio, Texas. The Symphony assembly line will scale to produce 330 engines annually within a footprint projected to total over 100,000 square feet of production space.

“We are excited to expand our role to include the assembly and testing of Symphony engines, further supporting the development of next-generation flight with Boom,” said Russell Ford, Chairman and CEO of StandardAero. “Our collaboration is a testament to StandardAero’s world-class engineering capabilities and dedication to delivering solutions that power the future of air travel.”

Additionally, Boom announced it is teaming with aerospace leader ATI, Inc. for advanced high-temperature materials and components for Symphony’s high pressure compressor integrated blade and disk stages and for its turbine assembly. These advanced nickel-based superalloys will enable Symphony to achieve high performance and reliability in sustained supersonic operation.

Overture remains on target to achieve FAA and EASA certification by the end of the decade.

Jets MRO Seeks to Fix Mechanic Turnover Rates in Business Jet Maintenance Industry

Jets MRO says it was founded on a simple premise: Fix the mechanic turnover issue in the aircraft maintenance industry. While the industry has been grappling with mechanic shortages in recent years, turnover has emerged as a significant driver of increased costs and delays in aircraft maintenance timelines. Founder and CEO Suresh Narayanan feels like the aircraft maintenance industry is not addressing this problem and not listening to the mechanic employee population enough.

Prior to opening, the leadership of Jets MRO had significant experience running aircraft operations for multiple fleets. This is where the continuing issue of mechanic turnover was a significant factor to aircraft timelines and cost in maintenance.

Narayanan stated, “When I was an aircraft operator, we dug into why our aircraft were coming out of maintenance so late and over budget. We found out it was not due to the mechanic shortage, but an industry issue with retaining mechanics within these maintenance businesses. The most eye-opening part was learning that mechanics turnover rates were not being discussed, which ranged from 30-70%!”

This mechanic turnover is a significant blame for late timelines and increased costs. When an experienced mechanic within a maintenance business leaves an organization, a newer mechanic has to take their spot. Well, that new mechanic takes longer for the same technical work tasks. Thus, leading to more hours billed to the customer, and the overall project being late when you compound the issue.

Jets MRO looks to curve the turnover issue down and they did this by creating a business from the point of view of the mechanics that represent their team. Jets MRO survey’s mechanics to really understand why these were leaving businesses. The feedback was resounding.

Engaged leadership, culture, benefits, and schedule representing most of the factor’s driving mechanics to look for another business to work for. So, Jets MRO created a maintenance business to address those things.

They offer free family benefits for all full-time employees. Part of the business is carved out to belong to the employees as profit sharing. Leadership reports financials every month to all employees to increase transparency and visibility to how the business is going. There is a formal process facilitating honest feedback and communication between all team members to avoid any issues and stay in front of how this business should grow from the point of view of its team.

So far while most businesses struggle with recruiting, Jets MRO has been able to recruit an amazing team operating seven-days a week. CEO Narayanan states “While most maintenance businesses label recruiting as a main struggle, it is the least of our worries. I feel like our story and purpose really resonate in the mechanic population and it shows with our very robust recruiting pipeline of very experienced mechanics waiting to join our team. Our biggest challenge is sharing our mission and letting the industry know we are a new maintenance business with a different take on how we approach the business.”

LearJet and Challenger Expert Spectra Jet joins SmartSky Dealer Network

SmartSky announced Spectra Jet as a new sales and installation partner. Located at KSGH in Springfield, Ohio, Spectra Jet is a part 145 FAA Certified Repair Station that specializes in LearJet and Challenger airframes and can modify and install systems on any aircraft. 

“Spectra Jet takes pride in serving the aviation community with the utmost in service, attention to standards and bringing the best to our customers. SmartSky is a natural fit as our inflight Wi-Fi partner, with its award-winning connectivity solutions that are the first to bring streaming-level performance to any size business aircraft,” said John Yegerlehner, president of Spectra Jet. “We look forward to enabling our customers to stay connected to whatever is most important, in real-time, via SmartSky.”  

Established in 1998, Spectra Jet offers extensive capabilities that include airframe inspections, system troubleshooting, time change items, engine changes, and modifications, including in-house engineering to support installations. As a SmartSky dealer, their expanded capabilities allow installation of SmartSky Flagship for mid- to large-cabin aircraft, along with the award-winning SmartSky LITE, due to its ability to bring unprecedented streaming inflight Wi-Fi performance to smaller business aircraft as well as recently being named the first-ever Robb Report Best of the Best in Aviation for cabin connectivity. 

“We are proud to have Spectra Jet as a new sales and installation partner because of their expertise and commitment to excellence. Being able to bring SmartSky’s next-generation capabilities to their customers will further enhance their status as a leader in enhancing LearJet and Challenger aircraft as well as upgrading any aircraft with the best of the best in cabin connectivity,” said Aria Bahawdory, director of MRO account management for SmartSky. 

IFS Named as a Customers’ Choice in the 2024 Gartner Peer Insights Voice of the Customer Field Service Management Report

IFS was named as a Customers’ Choice in the 2024 Gartner Voice of the Customer Field Service Management report. This year, IFS has the additional distinction of being the only company to receive the recognition and attain a placement in the top right section of the Peer Insights Quadrant.

“We feel this recognition represents an important independent validation of our leadership position in this market, and is a further reinforcement of our differentiators in service and asset-centric sectors, our industry depth, and our focus on innovation,” said Max Roberts, chief operating officer at IFS. “As the only vendor with a Customers’ Choice Distinction for field service management, the recognition is provided to vendors for meeting or exceeding the market average for both Overall Experience and User Interest and Adoption, a recognition the team at IFS is proud of.’

IFS field service management solutions comprise service management software with industrial AI embedded designed to deliver service excellence, optimize workforce efficiency, and grow service revenues. We feel that customer feedback is a key contributor that helps IFS to shape its product and continuously innovate to enable service-centric organizations to accelerate growth and deliver innovation in their business.

This is the latest in a string of recent Gartner recognitions for IFS. IFS was recently ranked #1 in the Gartner Market Share: All Software Markets, Worldwide, 2023 in the Enterprise Asset Management (EAM) segment by revenue for the third consecutive year. IFS was also named a Customers’ Choice in the 2024 Gartner Peer Insights Voice of the Customer for Cloud ERP for Product-Centric Enterprises.

The Gartner Peer Insights Customers’ Choice recognizes vendors in this market based on reviews from verified end-user professionals. The Customers’ Choice distinction takes into account both the number of reviews and the overall user ratings. To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate. This year, in addition to our recognition in Field Service Management and Cloud ERP for Product-centric Enterprises, IFS is also a Customers’ Choice for Cloud ERP for Product-centric Enterprises in the Manufacturing industry.

Reviews from IFS peers include:  

  • “Exceptional product from an exceptional company.” – Business systems Analyst, Transportation 
  • “I think IFS is a very excellent solution. With IFS, we are able to continuously improve our workflow to provide better services.” – System Engineer, Telecommunication 
  • “Fantastic bit of software, helps us to be able to complete the day-to-day jobs and getting feedback from field engineers is convenient.” – Lead IFS analyst, Manufacturing

GA Telesis and Alitheon Partner to Bring Next Gen Transparency, Traceability and Trust to Aviation and Aerospace

GA Telesis and Alitheon joined forces to integrate Alitheon’s optical AI technology, FeaturePrint, into WILBUR, GA Telesis’s Web3-enabled Parts Provenance and Records Platform. WILBUR will provide a revolution in securing aircraft and parts authenticity, as well as drive maximum levels of aviation data security within the sector. This collaboration will empower stakeholders to meet the highest standards for product documentation and verification set by all global regulatory bodies.

This collaboration also drives a new level of safety across the entire aviation and aerospace supply chain by ensuring the irrefutable verification of products. Starting with raw materials and continuing forward with Original Equipment Manufacturers (OEMs), heavy maintenance facilities, MRO’s, logistics, airlines, and parts suppliers, WILBUR and FeaturePrint will enhance traceability and identification of aircraft parts throughout the entire aircraft lifecycle. The combined technology addresses aircraft parts previously manufactured, and serves as a forward-looking provenance verification system (“PVS”) and process for transfer of assets within the supply-chain.

FeaturePrint: Revolutionizing Transparency, Traceability and Trust

FeaturePrint addresses critical challenges in the aerospace industry, including counterfeit and gray market goods, untraceable items, and misidentification of physical products. By leveraging standard industrial cameras or mobile phones, FeaturePrint’s algorithms create a unique digital fingerprint based on the minute surface details of each physical item. Just like human fingerprints, these digital ‘FeaturePrints’ are inherently unique and persistent. This technology eliminates reliance on removable tags, QR codes, data plates, labels, and paperwork, which are susceptible to damage, loss, manipulation and fraud.

Irrefutable ‘Back to Birth’ Provenance

A longstanding risk in the aerospace sector has been recently exposed via multiple fraudulent events involving both false paperwork and counterfeit parts and materials entering the aviation supply chain.  These events shine a spotlight on the aviation industry’s increasing need for transparency and trust. GA Telesis’s WILBUR platform uses a patented data tokenization process where irrefutable surrogates are created for the actual information. With the addition of FeaturePrint, the solution serves as an objective source of truth combining the power of web-3 based part-level data, and the connector between physical parts and their digital identities. By replacing outdated part traceability methods reliant on paperwork, tags, QR codes, and NFC chips, the combined WILBUR – FeaturePrint technology ensures irrefutable verification.

“Incorporating Alitheon’s FeaturePrint into our WILBUR platform will establish the ultimate standard of traceability and provenance for aviation industry stakeholders,” stated Jason Reed, President of the GA Telesis Digital Innovation Group. “The combination of our technology and extensive market presence, along with Alitheon’s optical AI technology, will empower the aviation industry to address significant challenges. As the aviation industry evolves, transparency throughout the value chain is becoming increasingly critical. The enhanced GA Telesis platform will empower stakeholders to meet the highest standards set by the OEMs, airlines, and aviation authorities around the world. Together, we will usher in an era where fraudulent aerospace documentation and aircraft parts not only become obsolete, but impossible.”

“FeaturePrint was developed to establish transparency, traceability, and trust using nothing more than a photo. This empowers high-consequence industries to provide the provenance and verification their customers deserve,” said Roei Ganzarski, CEO of Alitheon. “In the aerospace sector, where safety is paramount, companies and the flying public must have assurances that every part installed on an aircraft is authentic, legal, and correct. By integrating FeaturePrint into WILBUR, this industry gains a new level of trust and safety.”

Hexagon Introduces Solution to Plan, Manage and Optimize Factories

Hexagon’s Manufacturing Intelligence division has launched its new digitalization solution, Digital Factory, designed to help manufacturers build highly accurate digital replicas of their factories. It enables manufacturers to optimize their floor plans and quickly pivot production lines today, and operate smarter and more sustainable future factories with open interfaces that connect digital twins of shopfloor assets. Such solutions could save a global manufacturing company £35 million per year by avoiding costly mistakes and offering a 50% reduction in the typical travel costs and the on-site training required, the company says.

Hexagon says it is ready to address this issue through its expertise in delivering best-in-class accuracy reality capture and surveying equipment, software to visualize, explore and simulate scenarios in 3D, and high-productivity cloud-native collaboration workflows. Digitalization technologies are a proven technology and have been used for over two decades in civil infrastructure, architecture and public safety, but their potential has yet to be fully realized in the manufacturing space where significant disruption now requires manufacturers — in particular brownfield site owners — to rethink their manufacturing equipment and use of space.

According to research conducted by Forrester, commissioned by Hexagon, 32% of manufacturers believe that outdated or ineffective manual processes and workflows are barriers to productivity and collaboration. Digital Factory is a future-ready alternative to traditional factory planning that enables manufacturers to not only ramp up productivity, but also increase efficiency in remodeling, preventing costly mistakes. It also empowers more efficient collaboration between manufacturing and operations teams from anywhere in the world. The core of this solution is improved access to up-to-date data in immersive virtual environments that reflect reality, addressing a major barrier that smart factory initiatives face today.

Digital Factory leverages a comprehensive portfolio of hardware and software solutions that includes Hexagon’s award-winning range of reality capture technology — such as the Leica BLK2GO handheld imaging laser scanner, the Leica BLK ARC autonomous scanning module for robotic and mobile carriers and terrestrial laser scanners like the Leica RTC360 — that allow manufacturers to capture and create dimensionally-accurate point clouds of the factory floor. Using the Leica Cyclone software portfolio and Hexagon’s Reality Cloud Studio, powered by the HxDR, manufacturers can easily collaborate and quickly process data from Hexagon or a customer’s preferred scanning hardware to recreate up-to-date 3D spaces with speed and flexibility.

Hexagon offers workflows to ensure manufacturers achieve the maximum value, from scanning the factory and processing the data into actionable 3D models for various applications, to managing the data in the cloud, making it easier for team members and external stakeholders to provide feedback and make informed decisions. By using Digital Factory, manufacturers will be able to:

  • Conduct virtual tours for remote factory monitoring – Lead a digital tour of a factory with remote access, eliminating the need for managers and contractors to travel onsite.
  • Remote team collaboration – Facilitate remote collaboration among key teams and stakeholders at any time, using cloud-based tools with analysis and modelling capabilities with on-demand data. Factory planners and production managers can make decisions remotely and provide feedback with confidence based on reliable and up-to-date data.
  • Plan and remodel factory layouts with accuracy and detail – Capture precise measurements of a factory, creating an exact and reliable digital model that can be accessed anytime from anywhere. Factory owners can regularly monitor the progress of production lines under construction in meticulous detail, avoiding the costs associated with unexpected errors.
  • Easily upgrade and install equipment – Introduce and upgrade machinery such as machining centers, 3D printers, robotics and metrology systems by evaluating their addition or replacement in a risk-free digital model. This helps prevent expensive mistakes such as ordering incorrect parts, not having sufficient footprint or access to install a machine.
  • Create operational test-beds and innovate faster – By testing out new machines, factory floor layouts and workflows in the virtual 3D environment, companies can quickly identify feasibility and emissions considerations, enabling them to better understand the potential benefits of new technology and make future-ready smart factories a reality.

“Hexagon has developed a deep understanding of manufacturers’ needs. Digital Factory allows to bring the physical world into an accurate virtual sandbox of their factories on-demand,” said Nicolas Lachaud Bandres, VP Industry Solutions at Hexagon. “Collaborating with their team and suppliers, they can consider ‘what-if’ scenarios to shape more effective plant designs and layouts and oversee implementation with irrefutable and accessible 3D plans. We’re making the digital factory more affordable and accessible, and we’re excited to see how our customers apply this to ramp up and remain competitive with smarter factories.”

Digital Factory is designed to integrate with existing customer workflows. It is interoperable with Building Information Modeling (BIM) applications, Hexagon’s HxGN EAM enterprise asset management solutions and popular CAD software from AutoCAD and Bentley.

Fargo Jet Center and Stellar Blu Solutions Announce Partnership to Advance Special Mission Aircraft Connectivity Capabilities

Fargo Jet Center and Stellar Blu Solutions announced a strategic partnership aimed at revolutionizing special mission aircraft connectivity capabilities. This collaboration establishes a cutting-edge aircraft testbed modified for Stellar Blu’s Sidewinder, an electronically steered antenna (ESA) based SATCOM terminal capable of delivering superior Intelligence, Surveillance, and Reconnaissance (ISR) activities.

The partnership of FJC and Stellar Blu has secured significant ISR contracts, including Bombardier Challenger and DeHavilland DHC-08 platforms, solidifying their expertise in the field. Together, they will enhance their capabilities with a large-cabin, wide-body business jet ISR program and other small, midsize and larger aircraft special mission applications. This partnership underscores their commitment to advancing the aerospace industry through innovative solutions.

“We are excited to partner with Stellar Blu, bringing together our expertise and innovative solutions,” said Justin Ladner, special mission programs at Fargo Jet Center. “This collaboration will enhance our ISR program offerings and pave the way for future advancements in special mission aircraft.”

“From the beginning, we believed Sidewinder’s development would lead to additional partnership opportunities,” said Stellar Blu’s CEO Tracy Trent. “Fargo Jet Center’s focus on the global ISR and special mission fleet complements our partnerships in commercial aviation and further underscores the unmatched performance, flexibility, and value Sidewinder brings to the end user.”

The joint project includes demonstrations of multi-network satellite connectivity services and advanced ISR capabilities. Utilizing Stellar Blu’s Sidewinder platform, the aircraft will perform global flight demonstrations and testing, showcasing the aircraft’s ability to provide superior global satellite network connectivity services, including high-definition video streaming capabilities both to and from the aircraft. This new system will replace traditional high-drag mechanical gimbal-based directional antennas and limited line-of-sight systems.

“The Sidewinder terminal is a game-changer for our customers,” said Trent. “Core to the terminal design was openness and portability, which we have embraced to ensure longer terminal lifecycles and longevity on customer aircraft.”

The new low-profile, low-drag antenna system, which is straightforward to install, promises significant improvements over existing technologies. It will enable aircraft to achieve greater performance levels, lower operational costs, and increased mission readiness.

This partnership brings together two leaders in the aerospace industry and sets a new standard for ISR and connectivity services in special mission aircraft. The combined strengths of Fargo Jet Center and Stellar Blu Solutions ensure that customers will benefit from cutting-edge technology and unparalleled service quality.

Elevate MRO, Elevate Jet, Expand to Denver, Boosting Western U. S. Presence

Elevate MRO, a division of Elevate Aviation Group (EAG), has announced the opening of a new aircraft maintenance center at Rocky Mountain Metropolitan Airport (KBJC) in Denver. This expansion includes increased staff and maintenance teams to support the existing client base and enhance aircraft maintenance service availability while supporting Elevate Jet’s management, charter and aircraft sales capabilities.

The 17,000-square-foot facility provides essential hangar and office space, allowing Elevate to expand its MRO aircraft maintenance and management. Notably, the MRO will introduce much-needed avionics services, including custom installations and maintenance. Elevate MRO was recently selected by SpaceX as an approved dealer and installer of Starlink for business aircraft.

With other companies closing their Denver operations, Elevate aims to tap into the region’s talented pool of aviation technicians and industry veterans, offering aircraft owners a new local management option. With a mobile AOG team capable of quickly restoring an aircraft to service, Elevate provides support to the Denver metropolitan area and surrounding resort airports.

“In addition to expanding our MRO footprint, this new facility will provide Elevate clients a home for owners who are looking for aircraft management services,” said Jim Slack, president of Elevate MRO. “With its savage client-centric approach, Elevate MRO maintains a wide array of current airframes representing 43 unique aircraft models across 11 manufacturers. This expansion underscores our commitment to delivering top-tier services and innovative solutions to the private jet community.”

JSSI Appoints Alexis Javkin EVP, Maintenance/Supplier Management

Jet Support Services, Inc. (JSSI), provider of maintenance support and financial tools to the business aviation industry, has announced the appointment of Alexis Javkin as executive vice president, Maintenance & Supplier Management. In this role, Javkin will be responsible for JSSI’s global technical support organization, providing proactive event management, customer advocacy, and strengthening JSSI’s relationships with MRO’s and service providers across the industry.

Javkin joins JSSI from Aerolíneas Ejecutivas (ALE), the largest fractional and charter fleet, management company, MRO, and aircraft sales organization in Mexico and Latin America. In his most recent role, Javkin had dual roles as CEO of ALE Service Center, a multi-OEM authorized MRO with engine, APU, and airframe capabilities, and group vice president with operational, financial, and commercial responsibilities for ALE’s fractional, jet card, and charter business. 

“JSSI has had the pleasure of working with Alexis for years. I’ve seen up close his superior leadership and management skills, which will make him a great addition to our or any organization,” said Neil Book, chairman and CEO. “I continue to be impressed by his business and financial acumen, his ability to work with suppliers and partners, and his commitment to delivering a world-class customer experience.”

Prior to ALE, Javkin worked at Unilever holding a variety of key roles. He is an industrial engineer by trade, earning his undergraduate degree from Tecnologico de Monterrey, followed by an MBA from IPADE business school.

“For the past 10 years I’ve had the opportunity to work closely with JSSI as a maintenance program customer. I’m excited to join an organization that truly cares about delivering top-quality service, as I was fortunate to experience firsthand,” said Javkin. “I’m excited to join this impressive team of maintenance professionals, who continue to evolve and grow to best serve both their customers and the broader industry.”