Gulfstream Field and Airborne Support Teams Continue Strategic Expansion

Gulfstream Aerospace announced the opening of its newest Gulfstream FAST location in White Plains, New York. Positioned at Westchester County Airport, highly skilled FAST technicians are available to support aircraft service needs both on-site and in the surrounding area. 

This news further supports Gulfstream’s global expansion of its FAST program, which has continued to grow and evolve over the years, increasing its field support readiness to better serve customers and the growing Gulfstream fleet. Today, Gulfstream Customer Support is focused on adding new FAST bases in areas with high customer activity, like White Plains. 

“We continually assess our service offerings based on fleet growth, aircraft movements and customer demand as we identify areas for expansion, enhancing our global footprint to better meet our customers’ needs,” said Lor Izzard, senior vice president, Gulfstream Customer Support. “Our customers remain at the center of everything we do, and this shift in forward deployment of our FAST teams was in direct response to their feedback.”

FAST originally launched in the U.S. to dispatch and swiftly respond to any aircraft on ground (AOG) situation. The team first expanded overseas in 2011, and the program has grown significantly since. Today there are 150 Gulfstream FAST technicians and 24 FAST bases worldwide. In 2024, the team expanded by more than 40% and new FAST team members have already been added this year with future growth opportunities in Western U.S., Europe, the Middle East and Asia-Pacific. 

FAST is part of Gulfstream’s Customer Support network, which comprises more than 5,500 team members and accounts for over 25% of Gulfstream’s total worldwide headcount. 

Dassault Systèmes and Airbus Extend Strategic Partnership to Use Virtual Twins for Next-Generation Programs

Dassault Systèmes and Airbus have extended their long-term strategic partnership, putting the 3DEXPERIENCE platform at the heart of lifecycle management of all new Airbus programs for civil and military aircraft and helicopters.

This deployment will support the entire development chain for all Airbus civil and military aircraft and helicopters. More than 20,000 users from every business area, as well as Airbus suppliers, will be able to collaborate more effectively and use virtual twins — on premise or on a sovereign cloud — to shorten development cycles, anticipate and improve production efficiency, and enhance aftersales support — all while reducing costs.

“Digitalization is a key enabler that we are leveraging to support our core priorities, whether it is ramping up the production of our commercial aircraft, preparing the next generation of platforms that will further contribute to the decarbonization of our sector, or pioneering the defense and security solutions of tomorrow,” said Guillaume Faury, CEO, Airbus. “This renewed partnership with Dassault Systèmes will play an important role in accelerating our progress towards these goals, while ensuring the highest levels of quality, safety and security throughout the lifecycle of our products and solutions, from design to in-service operations.”

“Our long history of collaboration with Airbus embarks on its next chapter, enabling the entire enterprise and its value chain to innovate globally, efficiently and virtually for decades to come. Airbus can take full advantage of AI-powered generative experiences, and scientific advances in material science, modeling, simulation, production and operation systems efficiency with our 3DEXPERIENCE platform. This will open new possibilities to imagine, create and produce the experiences that will define the future of the aerospace industry,” said Bernard Charlès, executive chairman, Dassault Systèmes.

Dassault Systèmes will provide Airbus with seven industry solution experiences based on the 3DEXPERIENCE platform:  “Program Excellence,” “Winning Concept,” “Co-Design to Target,” “Cleared to Operate,” “Ready for Rate,” “Build to Operate,” and “Keep Them Operating.”  

Textron Aviation Raises the Bar for Workforce Development With State-of-the-Art Career & Learning Center

Textron Aviation Inc. announced its new Career & Learning Center is complete and fully operational serving prospective, current and future Textron Aviation employees. Strategically located on the company’s East Wichita Campus, this state-of-the-art facility expands the training footprint to more than 75,000 square feet and provides a world-class employee experience during the application, hiring, onboarding and training processes.

“The Textron Aviation Career & Learning Center is an important investment in building the next generation of aviation manufacturing, support and professional talent,” said Ron Draper, president and CEO. “Recruiting, hiring and training a world-class workforce is vital to our ability to provide the best aviation experience for our customers.”

The Career & Learning Center is divided into four different zones to support applicants and employees in their hiring and training journeys.

Career Zone

Textron Aviation is actively hiring and welcomes walk-in applicants at the Career & Learning Center Career Zone lobby. Dedicated recruiters provide prospective employees with personalized support at every step, from resume assistance to role matching and job applications. Public operating hours are 7:30 a.m. to 4:30 p.m. Monday through Friday, with extended hours until 6 p.m. on Wednesdays.

Pre-Employment Zone

Pre-employment processes are housed onsite for a one-stop location for new employees to conveniently complete onboarding, WorkKeys testing and new hire training.

Learning Zone

Professional and technical training rooms are fully equipped to develop employees’ skills. In addition to classroom learning, the west bay hangar features a simulated manufacturing floor, preparing newly hired mechanics with unparalleled hands-on experience. With eight weeks of training and support, this industry-leading model is designed to equip employees new to aviation manufacturing with the technical knowledge needed to move seamlessly into permanent roles with increased confidence and productivity.

Design. Build. Fly. Zone

The dedicated K-12 space, intended to develop early interest in aviation as a career, accommodates age-appropriate, hands-on activities to engage students and educators alike, sparking curiosity and passion for the aviation industry. Students can explore the joy of flying by interacting with an iconic Cessna Skyhawk 172 simulator, the world’s leading trainer aircraft.

“We are passionate about creating environments where future and current employees can be inspired and thrive,” said Maggie Topping, senior vice president, Human Resources & Communications. “The Career & Learning Center is equipped with the latest technology to provide realistic environments for training scenarios that mimic the reality of our manufacturing operations, setting our employees up for success from day one.”

This more than $40 million project is part of Textron Aviation’s multifaceted approach for developing the company’s world-class workforce, by focusing on ongoing skill development, certification and talent development activities. In recognition of the importance of aviation to the state, Kansas awarded Textron Aviation $3,325,000 for a portion of the facility construction as part of the Aviation Learning Opportunities & Funded Training (ALOFT) grant. The project was supported by Wichita-based vendors and contractors, including SPT Architecture, Conco Construction and Professional Engineering Consultants (PEC).

Boeing to Sell Portions of Digital Aviation Solutions to Thoma Bravo for $10.55 Billion

Boeing has entered into a definitive agreement to sell portions of its Digital Aviation Solutions business, including its Jeppesen, ForeFlight, AerData and OzRunways assets, to Thoma Bravo, a leading software investment firm. This all-cash transaction is valued at $10.55 billion.

Boeing will retain core digital capabilities that harness both aircraft and fleet-specific data to provide commercial and defense customers with fleet maintenance, diagnostics and repair services. This digital expertise will continue to provide predictive and prognostic maintenance insights.

“This transaction is an important component of our strategy to focus on core businesses, supplement the balance sheet and prioritize the investment grade credit rating,” said Kelly Ortberg, Boeing president and chief executive officer.

“This enables all parts of the digital portfolio to focus on their strengths,” said Chris Raymond, president and chief executive officer of Boeing Global Services. “Our commitment to meeting our customers’ needs is unwavering as we move forward with our core products and services to support their fleets.”

“We are proud to be investing in such an important technology platform in the broader aerospace and defense industry,” said Holden Spaht, a managing partner at Thoma Bravo. “With a heritage dating back to the 1930s, Jeppesen has been at the forefront of technological innovation for nearly a century. We are excited to build on this track record and power its next phase of growth.”

“The business has been through an impressive growth transformation in recent years and has strong momentum,” said Scott Crabill, a managing partner at Thoma Bravo. “Thoma Bravo has a long track record of backing leading technology companies in partnership with existing management. We look forward to supporting the company’s standalone growth objectives through strategic investments, operational best practices and a shared commitment to innovation and long-term value creation.”

Approximately 3,900 employees around the globe work in Boeing’s Digital Aviation Solutions organization, which includes elements of the business remaining within Boeing and those included in the sale. Boeing is working with Thoma Bravo to help ensure as seamless of a transition as possible for employees while continuing to meet the needs of customers in accordance with all obligations.

The transaction is expected to close by the end of 2025 and is subject to regulatory approval and customary closing conditions.

Victor Sierra Acquires The Av8 Group

Victor Sierra Aviation Holdings (Victor Sierra) announced the acquisition of The Av8 Group, an FAA-PMA manufacturer, FAA and EASA-approved Repair Station specializing in business and regional aviation. Their capabilities include aftermarket PMAs as well as overhaul and repair of corporate and regional aircraft landing gear, electrical, mechanical and hydraulic components. With a vertically integrated model and in-house engineering capabilities, Av8 designs and manufactures FAA-PMA replacement parts, enabling cost-effective and efficient repairs and overhauls. Av8 serves a growing list of customers around the world.

“Securing a strategic partner capable of accelerating our growth trajectory and driving market expansion—while also recognizing the value of the culture we have created over the years—was a key priority,” said Yoel Arnoni, Av8 Group’s. “Victor Sierra brought a clear vision for growth and a deep respect for the foundational elements that have made our business successful.”

Scott Still, CEO of Victor Sierra, stated, “The acquisition of The Av8 Group enhances our position within our core product base of landing gears, wheels and brakes while allowing us to expand our presence within the Business and Regional Aviation segments. Our collective brands are recognized leaders in engineering, manufacturing, and distributing high-quality aftermarket solutions. We’re excited to expand our market and product portfolio and deliver even greater value to our customers.”

Gulfstream Appoints Brian Burrows Vice President of Service Center Operations

Gulfstream Aerospace appointed Brian Burrows as vice president of service center operations, effective immediately. Burrows will succeed Joe Rivera, who is retiring in June after more than two decades with Gulfstream Customer Support.  

In his new role, Burrows is responsible for ensuring customers and operators continue to experience consistent service excellence across the extensive Gulfstream Customer Support service center network.

Burrows has worked in aviation for over 35 years, having spent nearly 30 of those years with Gulfstream. During this time, he has served in roles of increasing responsibility within the Gulfstream Customer Support organization, including service center management, director of technical operations and most recently, director of customer support.  

“Brian is well respected amongst Gulfstream customers and operators, and these relationships are complemented by his strong tenure and depth of experience,” said Lor Izzard, senior vice president, Gulfstream Customer Support. “We look forward to Brian’s leadership as we continue to build upon the industry-leading support established across our service center network, delivering on our commitment to exceeding customer expectations.”  

Ahead of his retirement, Rivera will support Burrows’ transition into his new role. Since joining Gulfstream Customer Support more than 20 years ago, Rivera has held various leadership roles, most recently overseeing Gulfstream’s global service center network. In total, Rivera has dedicated 45 years to the aviation industry.

“Joe has been instrumental in advancing Gulfstream’s global service center network, which has significantly expanded under his leadership,” added Izzard. “His wealth of knowledge and dedication to our customers has helped Gulfstream deliver an unparalleled customer experience around the world. Joe will be greatly missed, and we wish him all the best on his well-deserved retirement.”  

DER Repairs

By Sarah MacLeod, Executive Director, Aeronautical Repair Station Association

What is a “DER” repair? The U.S. regulations require all maintenance be performed in accordance with methods, techniques, and practices acceptable to the FAA. Other civil aviation authorities have a similar or the same quality standard.

Under the American rules, if the method, technique, or practice results in a major repair or alteration, persons performing and approving the work for return to service must do so in accordance with “applicable approved technical data”.

So, what is technical data and how does it get approved? To answer the first question, you must understand the second. Engineering data gets approved under 14 CFR part 21 by either the FAA or a designee of the administrator under part 183.

Designated engineering representatives (DERs) are authorized to approve “engineering information” that s/he has determined complies with the applicable regulations. Section 183.29 outlines eight engineering disciplines under which an engineer may obtain authorization, which is further explained in various orders, notices, and policies established by the FAA. Designees serve at the pleasure and sole discretion of the agency; a privilege that can be removed at any time for almost any reason.

A number of the orders, notices, and policies explain that technical data is really engineering data since that is the information used to determine compliance with the “applicable regulations.” For repairs the “applicable regulations” is a bit misleading as it means different regulations to different folks.

Maintenance must follow the methods, techniques, and practices needed to return the article to at least its “original or properly altered condition.” Designated engineers must find compliance with the applicable airworthiness standards, like parts 23, 25, 27, and others that relate to the aircraft, aircraft engine, propeller, or appliance. The original condition is dictated by the type design, which was found to comply with the applicable airworthiness standard.

DERs with “major repair” authority are to review the repair instructions (the methods, techniques, and practices) to ensure the original or properly altered condition will be achieved when the steps are performed properly. The DER must know and understand the technical data, i.e., engineering information, associated with the original or properly altered condition. However, a repair does not return something to a new, unused condition.

Often the new, unused standards are used rather than the condition expected of an article that was designed to experience wear and tear. Provided a repair action, whether major or minor, returns an item to a condition anticipated and expected by the design, the proper result has been achieved under the maintenance regulations.

While major alterations have different issues when it comes to engineering information and technical data requirements, the regulations are constructed to ensure a proper analysis. The definition of a minor repair in § 1.1 is one that is not major. That means a prudent maintenance provider will gather the data necessary to establish the repair is not major. Furthermore, if the technical data must be approved, the appropriate DERs (and there may be a need for more than one discipline) can be provided the appropriate information.

Knowing these details helps maintenance providers make proper determinations – and follow proper procedures – for enlisting DER assistance. Those procedures must include appropriate documentation should there be future questions regarding major repairs.

Sarah MacLeod is managing member of Obadal, Filler, MacLeod & Klein, P.L.C. and a founder and executive director of the Aeronautical Repair Station Association. She has advocated for individuals and companies on international aviation safety law, policy, and compliance issues since the 1980s.

Textron Aviation Expands Affordable and Convenient Health Care Options for Wichita Employees With Second Onsite Plane Healthy Wellness Center & Pharmacy

Textron Aviation Inc., a Textron Inc. (NYSE: TXT) company, announced the opening of its second innovative Plane Healthy Wellness Center & Pharmacy, located at the company’s east headquarters in Wichita, Kansas. The Wichita-based wellness center provides more than 9,500 employees and their dependents the choice to access affordable, convenient, comprehensive and quality health care services, helping to manage healthcare costs and giving them a resource to improve their overall wellbeing.

The Plane Healthy Wellness Center & Pharmacy is a private clinic focused on the needs of Textron Aviation employees and their dependents, leading to a personalized experience and shorter wait times. The wellness center is owned by Textron Aviation and operated and staffed by Premise Health, a leading provider of employer-direct healthcare services in the nation.

Textron Aviation opened this facility following the success of its first location at its west Wichita campus, which opened in 2022. Last year, the west Wichita wellness center served employees and their families with more than 19,000 visits, filling over 32,000 prescriptions and achieving a world-class Net Promoter Score of 90 — significantly surpassing the healthcare industry average of 58.

“At Textron Aviation, we embody our value of ‘Be Human’ — putting people at the forefront of everything we do,” said Maggie Topping, senior vice president, Human Resources & Communications, Textron Aviation. “Our employees are our greatest asset, and we are dedicated to providing them with the resources they need to thrive both personally and professionally. By opening our second wellness center, we are making a significant investment in our people, ensuring they have easy access to convenient and affordable care.”

Onsite services include primary care, urgent care, pharmacy with drive-through access, physical therapy, radiology, mental health services, wellness coaching and condition management. For added convenience, virtual appointments are also available during regular business hours at the same cost as in-person visits.

Bluetail Launches Bluetail Fleet, the All-in-One Solution For Fleet-Wide Compliance and Digital Records Management

Bluetail, the leading modern aircraft records solution for business aviation, announced the launch of its newest product: Bluetail Fleet. Designed specifically for Part 135 and 91 operators managing multiple aircraft, Bluetail Fleet enables teams to efficiently organize, access, and manage aircraft records—while ensuring consistency and compliance across the entire fleet.

“Business aviation operators have told us that they continue to have labor shortages and need a more efficient, intelligent solution to reduce the time and cost tied to maintenance and inspections,” said Bluetail CEO, Roberto Guerrieri. Bluetail Fleet is that solution — developed in close collaboration with our customers to deliver greater control, streamlined compliance, and significant time savings for operators managing anywhere from a few aircraft to large-scale fleets.”

Key features of Bluetail Fleet include:

  • All-in-one hub for fast searching, sharing and protection – Platform
  • Streamlined pre-buys, conformities and audits – Built-in Compliance
  • Faster support and personalized service – Priority CSM & Support
  • Enhanced security and simplified access – SSO/SAML
  • Centralized record access and automation – Mx-tracking Integrations (Veryon and Traxxall)

“Fleet was built to simplify the complex — from compliance tracking and conformity inspections to AOG research and audit readiness. By reducing manual effort and aligning seamlessly with maintenance tracking systems, we help operators boost efficiency and keep their aircraft flying,” said Bluetail CTO Kent Pickard. “The new feature greatly simplifies the tracking of ADs, SBs, Chapter 4/5 items and alterations.”

Bluetail Fleet also helps operators boost records research efficiency by 10X with predefined search templates and bulk search tools — cutting audit and conformity research time by up to 50%. Share standardized compliance reports effortlessly with owners, MROs, QA teams, and the FAA to accelerate entry into service and faster revenue generation.

The launch of Bluetail Fleet supports the company’s mission to help aviation operators protect aircraft value, improve team collaboration, and prepare for future inspections, audits, or transactions with complete “back-to-birth” digital records.

Aviation Clean Air Signs Long Term Agreement with Gulfstream

Aviation Clean Air (ACA) announced that it has completed a long-term agreement with Gulfstream for installation of ACA’s patentedIonization Purification System on Gulfstream aircraft, including the Gulfstream G700 and Gulfstream G800. The agreement also includes installation of the ACA system by Gulfstream on in-service models.

“We are appreciative that this agreement ensures the ACA system will be available on Gulfstream aircraft for many years to come,” said Howard Hackney, ACA managing member. “Our system is the only proactive system that immediately rids the cabin and cockpit of 99.9% of airborne and surface pathogens, improves interior air quality and neutralizes many VOCs.”

The ACA system’s effectiveness is derived by using patented NeedlePoint Bi-Polar Ionization (NPBI) technology, and is a 100% replication and acceleration of nature’s natural cleansing process. The system is installed in the aircraft’s existing environmental control system (ECS)and functions automatically whenever the ECS is running. It electronically creates positive and negative ions from the hydrogen and oxygen molecules in the water vapor present in the air, which effectively cleans and disinfects the interior of a large cabin aircraft in minutes. The system provides constant decontamination of the aircraft interior without using or introducing any chemicals.

“Although our system has been installed on a variety of aircraft models for several years, the onset of COVID-19 in 2020 brought the need to mitigate the spread of that virus and other pathogens into sharper focus,” added Hackney. “Our system is proven to neutralize viruses and bacteria and offers numerous other benefits to the air quality in the aircraft that ensure a safe and comfortable cabin environment.”

The system also removes odors, dust and pollen, sterilizes mold, neutralizes common industrial gases and reduces static electricity. In addition, with the fresher, cleaner cabin air, passengers and crews report feeling refreshed, even after long flights. On-going testing by independent laboratories continues to show outstanding results of the ACA system. 

While much of the testing over the last several years has been around COVID-19 and its variants, successful neutralization of a vast array of pathogens has been achieved. Based on the system’s efficacy on the viruses and bacteria already tested, ACA is confident the system will be equally as effective on viruses and bacteria that will be a threat in the future. Ongoing testing ensures the system continues to provide essential protection.